engagement model

We are a small and specialised provider who focuses on specific areas of expertise that are defined in the pages on our website. We are growing and will add information about additional areas we can provide when we are able.

Fundamentally we follow an agile delivery methodology and our engagement model reflects that. We provide services to support a single story or even a few tickets, where there is a clear output and a clear timeframe for that to be delivered. The timeframe may span multiple sprints or be contained in a single sprint. Where multiple sprints are covered, each sprint will have a defined sub-output with quality measures.

Our engagement starts by agreeing the definition of the work, the outputs, the timing and how quality will be measured. Where possible we will define the outputs with you using simple models and roadmaps that capture your requirements. In larger or longer timeframe engagements, sub-outputs will be agreed but each such sub-output must have specific quality measures to which we will work.

One key part of every engagement is agreeing the way in which any output is maintained going forward. We will offer ongoing support and maintenance on any deliverable we make, but we can agree a transfer program by which the output maintenance is moved to your own teams or other partners as appropriate.